WEBINAR | It’s not about the technology: Librarians and CIOs talk to each other about access to digital resources and services
September 4, 2020
By Library Connect
Panelists include librarians and CIOs from major research institutions and library consortia
Providing secure access on campus to a variety of resources was already complex before the pandemic and the pivot to fully online teaching and research. Librarians and library staff, Chief Information Officers and Chief Information Security Officers all have different aims, priorities and obligations for the technologies and technology integrations that support their communities. In this recorded mini-symposium, librarians, CIOs, consortial leaders and cybersecurity experts discuss the issues foremost on their minds from current concerns to future challenges. They explore the commonalities and differences in their user policies, workflows and user experiences. This shared understanding of higher level concerns can help build bridges and foster practical discussions about applying appropriate technologies.
Welcome and introduction
Paul Schopis, Moderator and Consultant
Gwen Evans, Moderator and Vice President of Global Library Relations, Elsevier
Session One – Framing the issues – Security, privacy, access, infrastructure
Lisa Janicke Hinchliffe, Professor and Coordinator for Information Literacy Services and Instruction, University Library & Affiliate Professor, School of Information Sciences, University of Illinois at Urbana-Champaign
Melissa Woo, Senior Vice President for Information Technology & Chief Information Officer at Michigan State University, member of advisory board of Trusted CI NSF project
Jack Seuss, VP of IT & CIO, University of Maryland, Baltimore Campus
Session Two – Special topics and the complexity of the landscape. The long tail of institutions, security and audit compliance, and library-led deployment at scale
Nancy Kirkpatrick, Executive Director of OhioNET and Lucy Harrison, Executive Director of GALILEO
Donald J. Welch, VP and Chief Information Officer, Penn State University
Jim O’Donnell, University Librarian; Debra Hanken Kurtz, Associate University Librarian, Technology Services; & Jeremy Kurtz, Library Systems and Security, Arizona State Libraries
Anita Nikolich, Director of Research and Technology Innovation and Research Scientist, iSchool at University of Illinois at Urbana-Champaign
Darby Orcutt, Assistant Head, Collections & Research Strategy, North Carolina State University Libraries
Moderator and Consultant
Paul served as the Executive Director of OARnet from 2015 to 2019, Chief Technology Officer from 2009 to 2019, and Network Director from 2003 to 2009. As CTO and Network Director, he led the team that designed OARnet's network, one of the nation's leading statewide, high-speed networks for research and education, and was involved in all phases of its creation. He also led the Oh-Tech consortium’s hybrid cloud computing implementation and played a lead role in IAM Ohio, OARnet’s federated identity and trust program. Paul previously served as senior engineer for Ohio's Internet2 Technology Evaluation Center (ITEC-Ohio). He served on The Quilt board and executive committee, and served two and half terms as chair of the executive committee. Paul founded Internet2’s Network Technical Advisory Committee (NTAC) and was a founding member of the Advanced Testing and Monitoring Team, in partnership with ITEC-Ohio, ITEC-NC, Spirent, British Columbia Institute of Technology and San Diego Supercomputing Center. He also was a founding member of the Big Ten OMNIpop’s Technical Advisory Committee.
Moderator | Vice President of Global Library Relations, Elsevier
Prior to joining Elsevier in 2020 as Vice President of Global Library Relations, Gwen spent seven years as the executive director of the state agency and library consortium OhioLINK. Before that she was Associate Professor and the Coordinator of Library Information and Emerging Technologies at Bowling Green State University. She has extensive experience with all types of academic libraries and institutions: academic content contract negotiations on the consortial level, statewide affordable textbook initiatives including OER, and leading, maintaining and creating shared collaborative services in a technology-driven environment. She was active in the International Coalition of Library Consortia, serving as Chair of the Coordinating Committee. Her most recent publication is an Ithaka S+R issue brief co-authored with Roger Schonfeld entitled "It’s Not What Libraries Hold; It’s Who Libraries Serve. Seeking a User-Centered Future for Academic Libraries."
Assistant Vice Chancellor for Academic Library Services and Executive Director GALILEO
Lucy has served as the Assistant Vice Chancellor for Academic Library Services and Executive Director of GALILEO since 2016. GALILEO is Georgia’s statewide virtual library service, providing high quality electronic resources, discovery, authentication, and other services to libraries including public and private higher education, public libraries and K-12 schools. Other GALILEO services include GIL (GALILEO Interconnected Libraries), which supports the library management platform and other services for the 26 institutions in the University System of Georgia (USG); Affordable Learning Georgia, which provides services related to free and open textbooks for the USG; and the Digital Library of Georgia. Prior to coming to Georgia, Lucy served a similar role in Florida with the Florida Virtual Campus / FALSC.
Lisa Janicke Hinchliffe
Professor and Coordinator for Information Literacy Services and Instruction, University Library Affiliate Professor, School of Information Sciences University of Illinois at Urbana-Champaign
Lisa’s responsibilities encompass instruction programs for library users and professional development for library staff and faculty, as well as campus outreach and collaborations related to teaching and learning. Courses taught include International Information Organizations and Policy Making, Library Service Evaluation, and Academic Librarianship. As the 2010-2011 ACRL President, she led the launch of the ACRL Value of Academic Libraries Initiative. Lisa is currently Editor of Library Trends and a “chef” in The Scholarly Kitchen. Lisa has consulted, presented and published widely on scholarly communications, publishing, the value of libraries, strategic planning, organizational innovation, emerging technologies, program evaluation, library assessment, inclusion and equity, information literacy, and teaching and learning. For more information, see Lisa online at website: lisahinchliffe.com(opens in new tab/window); twitter: @lisalibrarian(opens in new tab/window); orcid: 0000-0002-5129-4235(opens in new tab/window)
Nancy S. Kirkpatrick
Executive Director and CEO OhioNET
Nancy is the Executive Director and CEO of OhioNET, a multi-type library consortium based in Columbus, OH. She was previously the Associate Director of the Midwest Collaborative for Library Services, and the Director of Library Services at Marian University Indianapolis. Before entering librarianship, she practiced non-profit law. An ALA Spectrum Scholar, she serves the ALA membership through appointments to the Committee on Professional Ethics, the Spectrum Advisory Board, and the Diversity Research Grants Committee. She also represents North American library consortium on the ICOLC Coordinating Committee. Nancy is interested in change management, organizational development, and leadership models. She enjoys speaking and leading learning opportunities on building trust, leading with authenticity, and creating a healthy work culture. Nancy holds a BA in Journalism from Drake University, a Juris Doctor from the TC Williams School of Law at the University of Richmond, and an MSLIS from the iSchool at the University of Illinois at Urbana-Champaign.
Debra Hanken Kurtz
Associate University Librarian, Technology Services Arizona State University Libraries
Debra led library technology departments at UNC Chapel Hill and Duke University. She also directed the Texas Digital Library, a consortium of libraries, that provides hosted repository services to the member institutions across the state. Before arriving at ASU, she served as CEO of DuraSpace, a not-for-profit and organizational home for open source repository software and related hosted services. In her current role as Associate University Librarian, Technology Services, she leads work for repository and data management services.
Director of Systems and Security, Library Information Systems & Technology Arizona State University Libraries
Jeremy has served in various technical roles within ASU library since 2002, minus a two year stint in 2013 where he served as acting Chief Information Security Officer for Maricopa’s Community College district. He holds a BS in Computer Science, an MS in Information Management, and maintains a Certified Information Systems Security Professional (CISSP) certification. Jeremy is a Tempe native, daddy to two younger kids Tristan (5) and Vivianne (7), and loves hiking and biking with his wife and kids…when he’s not busy nerding out on technology.
Cybersecurity Research Fellow with Illinois Tech’s Department of Computer Science, Co-director of the FABRIC project, and Researcher at the University of Illinois iSchool Illinois Institute of Technology
Anita is a Research Scientist and Director of Research Innovation at the iSchool at UIUC. She served as Cybersecurity Program Director at the National Science Foundation (NSF), and has spent time in academia, industry and government. She is the co-organizer of the DEFCON AI Village, a hacker co-op that seeks to make the world (and its algorithms) a safer place.
University Librarian Arizona State University
Jim has published widely on the history and culture of the late antique Mediterranean world and is a recognized innovator in the application of networked information technology in higher education. In 1990, he co-founded Bryn Mawr Classical Review, the second online scholarly journal in the humanities ever created. In 1994, he taught an Internet-based seminar that reached 500 students which deserves to be called the first MOOC. He has served as a Director, Vice President for Publications, and President of the American Philological Association. From 2013-2018 he was Chair of the Board of the American Council of Learned Societies. His work of most relevance to issues of libraries today and tomorrow may be found in his 1998 book, Avatars of the Word: From Papyrus to Cyberspace, and the expert study he chaired for the National Research Council, LC21: A Digital Strategy for the Library of Congress. He was Professor of Classics at the University of Pennsylvania from 1981-2002, and Chief Information Officer from 1996-2002. From 2002-2012 he was Provost of Georgetown University.
Assistant Head, Collections & Research Strategy, and Affiliate Faculty in NCSU’s Center for Innovative Management Studies, Poole College of ManagementGenetic Engineering & Society Center, North Carolina State University
Darby is the Assistant Head for Collections & Research Strategy at NC State University Libraries, the former Associate Chair of the Faculty of NC State, and served on the University Council, the principal university body composed of campus leadership. He teaches in the University Honors Program and the Science, Technology, and Society Program at NC State, and at the School of Information and Library Science at The University of North Carolina at Chapel Hill. He is affiliated with several interdisciplinary research centers, co-PI of a National Science Foundation grant for undergraduate education, a national leader in developing library support for content mining and computational research, and host of the Momentum HSS (Humanities & Social Sciences) podcast. He tweets infrequently: @Darby_Librarian
Vice President of Information Technology, University of Maryland, Baltimore County’s Chief Information Officer (CIO)
Jack is Vice President of Information Technology and CIO for the University of Maryland, Baltimore County (UMBC) and has led IT at UMBC since 1997. He serves on the executive leadership team of the university and reports to the President, Freeman Hrabowski. During his tenure as CIO, UMBC has received awards and recognition for its work in advanced networking, cybersecurity, identity management, data analytics, cloud services and learning analytics. Jack is a frequent presenter at national conferences and has served on the Boards of InCommon, Internet2, EDUCAUSE and presently serves on the IMSGlobal Board as past-chair.
Donald J. Welch
Chief Information Security Officer, Pennsylvania State University
Don Welch is Chief Information Security Officer for the Pennsylvania State University’s 24 campuses, and an Affiliate Professor in the College of Information Sciences and Technology and the Department of Electrical Engineering and Computer Science. Previously, he was the CISO for the University of Michigan including all campuses and the Health System. In both universities he was instrumental in strategically orienting information assurance with the universities mission and strategy. He has participated in many committees, conferences and advisory councils for education, technology and information security: Michigan Governor’s Cyber Security Advisory Council (co-author of Michigan’s Cyber Strategic Plan), The Quilt (the association of the nation’s research and education networks) and the Michigan Information Technology Center. He was the CEO of Merit Network from 2006 to 2014. He received numerous awards, including a Champion of Change from the White House, Top CEO for Michigan, and Leader and Innovator of the Year. He served in the US Army, retiring as a Colonel and earning the Legion of Merit. He has a BS from West Point, MS in Computer Science from Cal Poly, San Luis Obispo and a PhD in Computer Science from the University of Maryland.
Senior Vice President for Information Technology and Chief Information Officer, Michigan State University
At Michigan State University (MSU), Melissa leads IT services supporting students, faculty and staff. She is also President of the MSU Foundation. Previously, Melissa served as Senior Vice President for Information Technology and Enterprise CIO for Stony Brook University. She has also held IT leadership roles at the University of Oregon, University of Wisconsin-Milwaukee, and the University of Illinois at Urbana-Champaign where she earned her PhD in biophysics. Melissa received her bachelor’s degree in biophysics from the University of California, Berkeley. In 2019, Melissa won the inaugural EDUCAUSE DEI Leadership Award for her actions leading to improved diversity, equity and inclusion in the higher education IT community. She also received the 2012 EDUCAUSE Rising Star Award. Throughout her career, she has been actively engaged with higher education IT professional organizations and passionate in her support of aspiring leaders from diverse backgrounds. She serves on several higher education IT committees, authors articles, and is a frequent conference presenter.